Guest Reviews

Read Why Guests Think We are One of the Best Boutique Hotels in Boston, MA

At The Eliot Hotel, we are committed to providing individualized service with a personal touch. We pride ourselves on our luxurious accommodations, award-winning dining and thoughtful boutique amenities – but you don’t have to take our word for it.

Read what other guests have said about their stay at our elegant Back Bay property.

  • Lovely boutique hotel nicely located

    Spent just one night at the Eliot and will absolutely return! The room was lovely, the staff extremely pleasant and helpful, and the location was perfect for us. Although we usually drive to Boston, car trouble

    EKGinNYC
  • The Elegant Eliot

    I just spent three nights here (solo, on a work trip) and could not have been more pleased with my visit, from start to finish! I tend to obsess on hotels when I travel; I'll book multiple places in advance,

    Topher202
  • Lovely, lovely!

    Spent just one night at the Eliot and will absolutely return! The room was lovely, the staff extremely pleasant and helpful, and the location was perfect for us. Although we usually drive to Boston, car trouble

    SusieDLowell_MA
  • Wonderful Hotel

    I spent one night at The Eliot at the end of February. My stay was a wonderful experience. The Eliot is smaller than many of the hotels I have stayed at in the past, which allowed them to deliver a more personal

    lilmissnumbers
  • Hands Above the Rest

    An intimate environment with outstanding personalised service.
    Special praise to Manny - he goes above and beyond for each and every guest!
    Half a block from Newbury St and the heart of the Back

    Angel of Awareness
  • My Go-To Hotel in Boston

    Whether it's a game at Fenway or a meeting in the Back Bay, the Eliot is my go-to home away from home for many years nows. So whether it's mid-summer or he dead of winter, this place has "heart" with rooms,

    Bill C
  • Eliot Hotel Boston

    Just finished a great trip to Boston staying at the Eliot Hotel for 6 nights, What can I say.. upgraded to a suite which was a fantastic surprise for my wife and I. Hotel was superb, great staff and a warm welcome

    Alphadelta1962
  • A Grownup Character Hotel

    We visited here before and after Christmas 2018/Jan 19.
    A smashing place with an excellent team running the hotel to provide a proper service where you feel you are being well looked after and nothing

    BeverleyLeach
  • Class Act

    We have stayed at the Eliot before, a number of years ago, so it was fun to return to this very classy place. The hotel is in a great location which makes walking to destinations fun. The staff are incredibly

    Allison J
  • absolutely fantastic!

    My husband and I stayed at the Eliot Hotel for two nights in December 2018. It was fantastic . Its an older style boutique hotel situated in the best location. We stayed on the 7th floor - huge suite. Pity we

    esther1603
  • Lovely boutique hotel nicely located

    Spent just one night at the Eliot and will absolutely return! The room was lovely, the staff extremely pleasant and helpful, and the location was perfect for us. Although we usually drive to Boston, car trouble mandated we take the train. The walk to the hotel from the station was not too long and allowed us to take in some sights on the way. The room, a small suite, was perfectly furnished, clean and beautifully decorated. French doors separated the small living room from the bedroom. Best of all we walked to Fenway Park for a playoff game, and back again at the end of the night. Staff was so friendly and accommodating! Great boutique hotel in Boston.

    EKGinNYC, USA Mar 01, 2019
  • The Elegant Eliot

    I just spent three nights here (solo, on a work trip) and could not have been more pleased with my visit, from start to finish! I tend to obsess on hotels when I travel; I'll book multiple places in advance, then decide later on "the perfect spot". This was the case with my mid-March visit to Boston and I was thrilled with my ultimate choice of The Eliot Hotel. I'd requested a suite on an upper floor with a view, and was richly rewarded with a corner room on the 7th floor that featured three windows and a prime view of the Commonwealth & Mass Ave intersection. The suite itself felt sprawling and apartment like, especially compared with most cookie cutter hotels. I felt comfortable and "right at home" moments after walking in. And speaking of cookies, the double chocolate-chip welcome gifts were a nice surprise too! Every staff member I encountered - starting with Arthur at the front desk on arrival - was sincere, friendly and helpful. I was truly charmed by the hotel's combination of modern comforts with the refined elegance you'd expect from an impeccably maintained 1925 property. I am so glad to have bypassed the usual corporate hotel choices for this classic "Old Boston" gem. I will be recommending The Eliot for a long time to come, and hope to return some day!

    Topher202, USA Mar 01, 2019
  • Lovely, lovely!

    Spent just one night at the Eliot and will absolutely return! The room was lovely, the staff extremely pleasant and helpful, and the location was perfect for us. Although we usually drive to Boston, car trouble mandated we take the train. The walk to the hotel from the station was not too long and allowed us to take in some sights on the way. The room, a small suite, was perfectly furnished, clean and beautifully decorated. French doors separated the small living room from the bedroom. Best of all we walked to Fenway Park for a playoff game, and back again at the end of the night. Staff was so friendly and accommodating! Great boutique hotel in Boston.

    SusieDLowell_MA, USA Mar 01, 2019
  • Wonderful Hotel

    I spent one night at The Eliot at the end of February. My stay was a wonderful experience. The Eliot is smaller than many of the hotels I have stayed at in the past, which allowed them to deliver a more personal touch (in my opinion). Check in was easy, and I felt genuinely welcomed by the friendly faces at the desk and valet parking. Speaking of parking, the hotel was very easy to find and I was relieved that parking in front of the hotel was not a nightmare.

    My suite was beautiful. I felt like I had my own little apartment. The bed was super comfortable and I slept very well. I thought the mini bar had a nice variety of snacks and drinks. The hotel also delivered water bottles and some of the yummiest chocolate, chocolate chip cookies. Even though my suite was right off the elevator, I found my room quiet for a hotel. I would love to spend another night at The Eliot and I look forward to my return.

    lilmissnumbers, USA Feb 01, 2019
  • Hands Above the Rest

    An intimate environment with outstanding personalised service.
    Special praise to Manny - he goes above and beyond for each and every guest!
    Half a block from Newbury St and the heart of the Back Bay. 
    A great find!

    Angel of Awareness, Bermuda Feb 01, 2019
  • My Go-To Hotel in Boston

    Whether it's a game at Fenway or a meeting in the Back Bay, the Eliot is my go-to home away from home for many years nows. So whether it's mid-summer or he dead of winter, this place has "heart" with rooms, service and staff go match.

    Bill C Feb 01, 2019
  • Eliot Hotel Boston

    Just finished a great trip to Boston staying at the Eliot Hotel for 6 nights, What can I say.. upgraded to a suite which was a fantastic surprise for my wife and I. Hotel was superb, great staff and a warm welcome every time we stepped into the hotel. The hotel’s location convenient to Newbury Street was just what was needed, lots of shops and restaurants not to mention the coffee shops. Will definitely be back to the Eliot and would thoroughly recommend it for a classy stay in Boston.

    Alphadelta1962, United Kingdom Jan 01, 2019
  • A Grownup Character Hotel

    We visited here before and after Christmas 2018/Jan 19. 
    A smashing place with an excellent team running the hotel to provide a proper service where you feel you are being well looked after and nothing is too much trouble.
    We fancied a bath (tub!! In American !!) on the return trip so our room was changed without problem. Thanks.
    The design of the interior and architecture is special and a great delight after all the corporate hotels offer. Finishing touches are so tasteful showing the owners eye for design and she and her term keep well kept and run place to stay. A pleasure.
    Go stay there and be different!

    BeverleyLeach, United Kingdom Jan 01, 2019
  • Class Act

    We have stayed at the Eliot before, a number of years ago, so it was fun to return to this very classy place. The hotel is in a great location which makes walking to destinations fun. The staff are incredibly polite and helpful. We had suite which was beautiful and large with a bedroom, sitting room and a closet as large as the bathroom. The hotel is an older style with fabulous upgrades. I can't wait to return.

    Allison J, USA Dec 01, 2018
  • absolutely fantastic!

    My husband and I stayed at the Eliot Hotel for two nights in December 2018. It was fantastic . Its an older style boutique hotel situated in the best location. We stayed on the 7th floor - huge suite. Pity we only had two nights in the hotel. The staff were beyond friendly and helpful and nothing was too much trouble for them. 
    10/10 for our stay at this magnificent hotel!

    esther1603, Australia Dec 01, 2018