The Eliot Hotel Guest Reviews
At The Eliot Hotel, we are committed to being one of the best hotels in Boston by providing individualized service with a personal touch. We pride ourselves on our luxurious accommodations, award-winning dining and thoughtful boutique amenities – but you don’t have to take our word for it.
Read what other guests have said about their stay at our luxury hotel on Commonwealth Avenue in downtown Boston.
This small boutique hotel is full of ambiance, comfort, charm and delightful service...The staff are all exceptional in spirit and efficiency. This is my favorite hotel in Boston - I've stayed there many, many times.
This is our second time staying at the Eliot. Our week-long stay was outstanding...The staff, especially at the front desk and doormen are exceptional—friendly, helpful and experts on the area. The rooms are beautiful. We will always stay at the Eliot.
What a wonderful hotel. It's so lovely to stay somewhere where all the staff make you feel so welcome...I cannot say enough good things about this hotel, the only way to find out is to stay there and enjoy :)
This was a great place to stay, in general, but more specifically for the marathon. Everyone was so friendly and helpful. The staff was top notch. The location is excellent...
Highly recommend a stay at the Eliot for its tremendous charm, superb Back Bay location, and excellent service..The valet and front-of-house teams were highly responsive and professional...I wouldn't hesitate to come back.
Can't say enough good things about this hotel!...Spacious and beautifully furnished, our suite had comfortable beds and was very quiet. The concierge was responsive and helpful. Every time I walked through the lobby, I was greeted pleasantly...I would stay here again in a heartbeat!
...I was truly charmed by the hotel's combination of modern comforts with the refined elegance you'd expect from an impeccably maintained 1925 property. I am so glad to have bypassed the usual corporate hotel choices for this classic "Old Boston" gem. I will be recommending The Eliot for a long time to come, and hope to return someday!
Spent just one night at the Eliot and will absolutely return! The room was lovely, the staff extremely pleasant and helpful, and the location was perfect for us...Staff was so friendly and accommodating! Great boutique hotel in Boston.
We've stayed at the Eliot several times over the last couple of years while visiting our son at college in Boston. We love the hotel for its location on Commonwealth Ave, the service and friendliness of the staff, and the really comfortable bed!
Fabulous room. Fabulous location! The hotel and staff were extremely helpful and friendly...I would stay here again.
I needed a staycation pretty intensely once we approached the 6 month mark of the COVID era. I planned to stay for a few days at The Eliot...but once I arrived I decided to extend my stay to a full week. The staff were very diligent in providing safe and luxurious service while I was there...it was an absolute luxury to be able to take a break and relax in a beautiful, quiet suite.
...It was wonderful to stay again to this elegant, personal, immaculate home-away-from-home and to see that it continues to be the remarkable and welcoming place it has always been...perhaps, even just a little better.
...It's got classical beauty and modern amenities...The location of the hotel is perfect. And if you are looking for things to do in the city you can find (just down Comm Ave) the Emerald Necklace for a wonderful inner-city walk without the noise and disturbance of traffic. Loved our stay and plan on doing it again soon.
We spent the holidays in Boston with my wife and two of my adult boys. We came to receive a grandchild and didn't know for sure when she would arrive. So we ended up staying about 2 weeks at the Eliot in a 2 bedroom suite. We know Boston very well and this location is one of the best, in the middle of where you want to be. The staff were so friendly and helpful, we were actually sad to say goodbye. This property has a great Boston flavor, cozy but very comfortable and not short on amenities. Will definitely return